Privacy Policy for Tunsai Water
Effective Date: 2025-03-24

At Tunsai Water (referred to as "we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Tunsai Water ("App"). Please read this policy carefully. By using the App, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect
We may collect the following types of information when you use our App:

Personal Information: When you register an account or use the App, we may collect personal information such as your name, email address, phone number, and other contact details.

Location Data: The App may collect real-time location data to provide services like delivery tracking and order assignments. This data is collected with your consent and may be used to optimize the user experience.

Usage Data: We collect information about how you use the App, including device information, operating system, app activity, and error reports.

Payment Information: If you make in-app purchases or payments, we may collect payment details such as credit card information, processed by a third-party payment service provider.

2. How We Use Your Information
We use the collected information for the following purposes:

To provide, maintain, and improve the App’s services.

To communicate with you, including customer support, updates, and marketing communications (if you opt-in).

To process payments and handle financial transactions.

To personalize and enhance your experience using the App.

To analyze app performance and usage trends.

3. Sharing Your Information
We may share your information in the following circumstances:

With service providers: We may share your data with trusted third-party vendors who help us operate and provide the App (e.g., hosting services, payment processors).

For legal reasons: We may disclose your information to comply with applicable laws, regulations, or legal processes (e.g., a subpoena or court order).

In case of business transfers: If we merge with or are acquired by another company, your information may be transferred as part of the transaction.

4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you use the App. However, no method of data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights
You have the following choices regarding your data:

Opt-out of communications: You can unsubscribe from marketing emails at any time by following the instructions in the email.

Location data: You can disable location tracking from your device settings at any time.

Access and update: You can request access to, correction of, or deletion of your personal data by contacting us at the details provided below.

6. Data Retention
We will retain your personal information for as long as necessary to provide you with the services and to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take steps to delete the information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted in this section, and the "Effective Date" will be updated accordingly.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Email: info@hydrologichealth.com
Address: #130A, St530 ,Sangkat Toul Tumpong ti2, Chamkamorn District, Pnhom Penh Cambodia.